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Orders can be returned within 14 calendar days of delivery of your order. If available, we can exchange the items that are returned to us within those 14 days. When returning your items, please communicate to us whether you wish to receive a refund or an exchange. Shipping costs incurred by returning are payable by you. The items can only be returned within 14 days if they are in their original condition as they were sent in (e.g. original tags are still attached, not been worn). You may try on the items but be aware that these items may not be returned anymore. Therefore, we advise that you try the items on in clean areas. When returning items, make sure to include the receipt that you received in your package.
Faulty items within fair wear and tear terms can be returned to us outside the legal 14-day time window. As soon as we receive the item we will inspect the item thoroughly and review if the fair wear and tear terms are applicable. If this is not the case we cannot accept the item as faulty and the item will be returned to you. When concluded that the items is indeed faulty and are subject to repair, replacement or a partial or full refund we will offer a solution to you.
Returns that are received after 14 days of delivery will not be accepted. You will have to arrange and pay for the return of these items.